Out of 100 interactions, 90 resolved, 10 escalated to a human. That is the entire model.

70%

of guest messages resolved by the AI, autonomously^†

<90sec

average response time, at 2 PM or 2 AM

24/7

coverage without hiring a night shift

5→1

a five person messaging desk, replaced by one operator

^† Target resolution rate across mature portfolios; measured, not promised.

Current partners

Portfolios already running
on the operations layer.